Human Productivity Center
HPC

What We Can Do For You: Facilitate Change

Introduction to Facilitation

One day. Appropriate for those new to the facilitation role, being considered for a facilitation role, or other leaders who want to incorporate the basic principles of facilitation into their leadership portfolio.

The basics of facilitation for those who are just beginning. What is the role of a facilitator? How do you know what is expected? Basic problem solving tools. Basic communication skills. Pitfalls and how to avoid them. Understanding who the client is. Understanding groups and teams. Measuring progress of the teams.

Facilitator Development Workshop

Five days. An intermediate course for those who have had the basics and some experience facilitating employee teams. Includes assessment and training. Examines the system, group, and individual skills you need to be successful in your role. Helps you master the basic intervention techniques.

Facilitation Mastery Workshop

Five days. An advanced course for organizational facilitators. Explores, in depth, the nature of groups and teams in organizations. Includes assessment and training. Expands the range of intervention techniques available to you. Increases your flexibility by helping you understand many of the "whys" of human behavior in

Issues in Facilitation

One to five days. A collaborative seminar in which facilitators and their clients conspire with the instructor to optimize the effectiveness of their professional relationship. Emphasizes resolving role conflict among facilitators and managers. Explores creative and experimental approaches to improving organizational effectiveness. Includes, as pre-work, the development of real life case studies. Encourages facilitators and their clients to push beyond the boundaries of the conventional regimens of organizational improvement programs.

Facilitation Skills for HR Professionals

Five days. Structured as the Facilitator Development Workshop and Facilitation Skills for Managers. Stresses the special role of the HR professional. Helps HR professionals improve their effectiveness as change agents, reduce clients dependency, and reduce stress.

Design and Development

Creation, design, development, and implementation of custom designed training and team, leadership, and organization development processes. Based upon the needs of your business, we will work with you to design exactly the training and development products and processes that will help your organization improve its performance and meet its objectives.

To help the organization:

  • Clarify the desired outcomes of the process.
  • Determine how to evaluate the success of the process.
  • Identify all of the major stakeholders.
  • Create a plan that involves all of the organization’s members in planning and executing the process.
  • Facilitating the execution of the plan.

Strategic Planning for Team Processes

Facilitation of executive planning sessions leading to the implementation of team-oriented organizational improvement efforts. Pre-work includes role clarification and contract development with the senior executive. Helps leadership teams develop criteria for success, scope, appropriate implementation structures, mechanisms for assessing progress, process for developing a shared vision, cost estimates, business goals, estimates of resource requirements, understanding of the executives' roles, and requirements for individual development.

To help the organization:

  • Clarify the desired outcomes of the process.
  • Determine how to evaluate the success of the process.
  • Identify all of the major stakeholders.
  • Create a plan that involves all of the organization’s members in planning and executing the process.
  • Facilitating the execution of the plan.

Implementation Planning

Facilitation of the implementation of team-oriented organizational improvement efforts. Support of management and other teams responsible for the design and implementation of the organizational improvement effort.

To help the organization:

  • Clarify the desired outcomes of the process.
  • Determine how to evaluate the success of the process.
  • Identify all of the major stakeholders.
  • Create a plan that involves all of the organization’s members in planning and executing the process.
  • Facilitating the execution of the plan.

Assessment

Formally (surveys) or informally (interviews, listening sessions, cybernetic sessions, etc.) assessing the progress of the organization's improvement effort. May include helping the clients design a system of assessing progress themselves or providing that service for the company.

Program / Project Management

Provide assistance to clients in designing, planning, and carrying out a wide range of projects.

Writing / Editing

Assistance with large or small writing projects. Help in making them clear and accurate.

Program / Project Evaluation

Assistance in determining whether a project is producing the results that you want.

Mentoring/Coaching

To advise, coach, listen to, and generally support and assist your organization’s leaders and change agents. This may include many of the same activities as the Executive Coaching process but designed to be appropriate to the organizational level of the client.

To help those in leadership roles:

  • Identify behaviors that help and those that hinder their ability to achieve the organization’s important objectives.
  • Develop strategies to modify those behaviors in ways that will help them better achieve those goals.