Human Productivity Center

What We Can Do For You: Develop Leadership

Leader Effectiveness Training

Learn the skills you need to be effective in a leadership role. Helping, listening, confronting, resolving conflict, dealing with values differences, deciding when to use which skills.

Leader Effectiveness Training, the premier skill-building workshop for leaders, was created by three-time Nobel Prize nominee Dr. Thomas Gordon who was recently honored by the American Psychological Association for “…giving psychology away.” In this workshop participants learn a system of behaviors that will help them get more done with the willing cooperation of their employees. Many people remember Dr. Gordon from his ground-breaking book for parents, Parent Effectiveness Training.

  • Help participants understand who is accountable for solving problems in their organization.
  • Help participants improve their listening skills and constructive confronting skills..
  • Help participants learn the fundamental principles, skills, and tools of effective communication.
  • Help participants learn to productively resolve conflicts within their organizations.
  • Helps participants evaluate and constructively face values collisions in their organizations.

Some of the benefits of participation in Leader Effectiveness Training:

  • Increase Accountability:
    Learn who “owns” the problem. This class offers a simple, clear way to determine who should be doing what in most problem situations. Often, emotions cloud our judgment. This model helps people get beyond their emotions and handle difficult situations more responsibly and productively.
  • Improve Teamwork:
    More and more organizations are learning to work together more effectively to achieve their goals. This workshop teaches participants the skills they need to build the kinds of work relationships that are essential for effective teamwork.
  • Resolve Conflict:
    Participants learn a constructive, simple, straightforward method for resolving conflicts so that everyone on the team can be more productive.
  • Improve Morale:
    Learn the skills needed to build trust in an organization. Morale improves when people are less suspicious and fearful about one another and their leaders.
  • Improve Performance:
    People work harder, more intelligently, thoughtfully, carefully, and creatively when they care about their company and their team and believe that their leaders care about them.
  • Reduce Negativity:
    Reduce or eliminate much of the “griping,” “complaining,” and “finger-pointing,” found in many organizations. These skills help you identify and overcome many of the roadblocks to effective work relationships.

Your Role As A Manager

The purpose of this workshop is to help participants understand: the roles and challenges of the management position, the organization’s requirements of managers, the day-to-day job of a manager, the differences among individual contributor, manager, and leader. Also, participants will lay the groundwork for effective teamwork and set individual goals for their role. Help the participants:

  • Understand the roles and challenges of the management position.
  • Understand the organization’s requirements of managers.
  • Understand the day-to-day job of a manager.
  • Set individual goals for themselves in their new roles.
  • Learn the difference among the role of the individual contributor, a manager, and a leader.
  • Lay the groundwork for effective teamwork

The Power of Leadership

A business simulation that helps leaders understand the challenges they face and motivates them to take action to develop their leadership skills.

This high-energy simulation brings reality and context into the teaching of leadership. It’s easy to tell a group that a leader should do this or do that, what’s hard is leading under the types of pressure every leader faces. For example, how do you lead when groups within the organization are jealously competing for scarce resources, or resisting changing the organization to make it more effective, or forming unhealthy coalitions based on self-interest and emotion without considering the needs of the organization? The Power of Leadership gives participants the opportunity to identify these types of problems within a simulated organization, develop remedies, and apply them.

This simulation helps participants understand the multi-facets of power: How the people who are on the receiving end of power perceive it differently than the people who are on the giving end. What leaders who are power averse must do to improve their effectiveness and what discipline the power prone must employ to use their power wisely.

Participants will learn:

  • How to use super-ordinate goals to overcome conflict among groups.
  • How to communicate a vision of the organization that will make it possible for all groups to work effectively together toward a common goal.
  • How the power prone can develop a participative style of management.
  • How those who are power averse can use power effectively.
  • How leaders can use higher order thinking skills to analyze and fix their organization.

Team Leader Training

For new team leaders. Getting started. Understanding your role. Setting agendas. Basic problem solving techniques. Ground rules. Managing action items. Basics of team dynamics. This two day workshop is for individuals who are leaders of permanent work teams, or wish to acquire knowledge about, and develop skil1 in leading teams. Content includes the role of team leadership, planning, managing meetings and personal leadership skills development.

The purpose of this workshop is to examine the role of team leadership; including the pitfalls to avoid, Team leadership - what is involved outside of the team meetings. Develop the profile of the highly effective team leader.

  • Clarify the role of a team leader.
  • Develop a greater awareness of the participants’ personal strengths and growth areas as a leader.
  • Identity how to develop the potential of team members.
  • Learn to create and use agendas for a successful meeting.
  • develop a personal action plan to implement and strengthen team leadership skills--post workshop.

What Kind Of Leader Are You?
An Exploration Of The Types Of Leadership And Your Role As A Leader

A ½ day workshop during which participants learn about their leadership style from the SLTi (Situational Leadership Style inventory developed by Alex Hiam) and how that style helps or hinders their effectiveness as leaders.

  • Examine their preferred leadership style.
  • Explore the strengths and weaknesses of that style.
  • Learn how to develop the other styles.
  • Learn when and how to apply each style.
  • Develop action plans to put what they have learned to work

Executive Coaching

A process of helping those in leadership roles modify their habits and behaviors so they can establish and achieve their goals more effectively. There are five steps in the process:

  1. Goal Setting: Clarification of the desired outcomes.
  2. Assessment: Taking stock of the forces that typically hinder and help the executive achieve those outcomes. This often includes the use of various instruments such as the Myers-Briggs Type Indicator, the FIRO-b, SLTi, the Hidden Figures Test, and others. It may also include private interviews with the client’s peers, customers, direct reports and others.
  3. Planning: Collaborative process of creating concrete steps to help change specific behaviors. This may take the form of a “contract” in which the client agrees to certain activities and asks for support in certain areas of his or her work life.
  4. Execution: Activities to put the plan into action. This often involves regular meetings, phone conferences, e-mails, and other informal communication.
  5. Follow-up: Setting up a mechanism to evaluate the results, monitor activities and help sustain the desirable outcomes.

To help those in leadership roles:

  • Identify behaviors that help and those that hinder their ability to achieve the organization’s important objectives.
  • Develop strategies to modify those behaviors in ways that will help them better achieve those goals.


To advise, coach, listen to, and generally support and assist your organization’s leaders and change agents. This may include many of the same activities as the Executive Coaching process but designed to be appropriate to the organizational level of the client.

To help those in leadership roles:

  • Identify behaviors that help and those that hinder their ability to achieve the organization’s important objectives.
  • Develop strategies to modify those behaviors in ways that will help them better achieve those goals.